Last updated: January 2026
1. Who We Are
UDM Techno Solutions ("UDM", "we", "us", or "our") is an IT company and digital marketing agency based in Indore, India. We provide software development, web and mobile applications, AI & automation, cloud services, SEO, paid advertising, social media management, branding, and creative services to businesses worldwide.
2. Information We Collect
We collect information you provide to us and information gathered automatically:
- Contact information — name, email address, phone number, company name, and message content when you submit a form, request a quote, or contact us.
- Project information — details you share about your business, goals, brand assets, accounts, and campaigns during an engagement.
- Marketing campaign data — access you grant to platforms such as Google Ads, Google Business Profile, Meta Ads, Google Analytics, Search Console, and social media accounts strictly to deliver the services you hire us for.
- Usage & device data — IP address, browser type, device information, pages viewed, referring URL, and interaction data collected via cookies and analytics tools.
3. How We Use Your Information
- To respond to enquiries, quotes, and support requests.
- To deliver, manage, and improve the software and digital marketing services you hire us for.
- To send transactional communications about your project or account.
- To share occasional updates, case studies, or offers (you can unsubscribe at any time).
- To secure our systems, prevent fraud, and comply with legal obligations.
4. Cookies & Analytics
Our website uses cookies and similar technologies to remember preferences, measure traffic, and improve performance. We may use tools such as Google Analytics, Google Search Console, and Meta Pixel. You can control cookies through your browser settings; disabling them may affect some functionality.
5. Sharing Your Information
We do not sell your personal information. We share data only with:
- Trusted service providers (hosting, email, analytics, ad platforms) acting on our instructions.
- Clients & team members involved in delivering your project, under confidentiality.
- Authorities when required by law or to protect our rights, users, or the public.
6. Data Security
We use reasonable technical and organisational safeguards — access controls, encrypted connections, and vendor due diligence — to protect information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion at any time.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information; withdraw consent; or object to certain processing. To exercise these rights, email us at info@udmtechno.com.
9. Third-Party Links
Our site and deliverables may link to third-party websites or platforms. We are not responsible for their privacy practices and encourage you to read their policies.
10. Children's Privacy
Our services are intended for businesses and users aged 18 and above. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
12. Contact Us
Questions about this policy? Contact UDM Techno Solutions at info@udmtechno.com or visit our contact page.